Training Portal

Welcome to our training portal.  Here you will find a selection of videos showing you how to set up, configure and manage your Podfather account.  We have content to support you in getting started, practical help on getting your account set up and configured correctly, as well as step by step guides on setting up vehicles, depots, drivers, and users.  Check out our guides on organising your item adjustment and cancellation codes, as well as video overviews of how to use both our driver app and our Podswap haulier management portal.

If you are having system issues, and need further help, our Support Team is here to help you.  Contact them by emailing helpdesk@podfather.com or give the office a call on tel: +44 (0) 131 553 0400.

Welcome to Podfather

Getting Started

In this collection of videos we'll show you how take your first steps in the Podfather system.  We'll cover how to log into your account and resent credentials, how to navigate the top menu bar, and familiarise you with the transport terminology you'll see across the system. 

logging in

Logging In

Get started by logging into the Podfather system
navigating Podfather

Navigating Podfather

Finding your way around the Podfather system
useful terminology

Useful terminology

Key terms you'll come across in the Podfather sytem

Account Set Up

In this module we will guide you through how to customise your Podfather environment.  We'll cover setting up your profile, password security, and managing your core company account details.  In addition we'll show you how to personalise your Podfather system with web dashboard themes and proof of delivery customisation.

setting up my profile

My Profile

How to set up your profile in the Podfather web application
account settings training video cover

Account Settings

How to configure your Account Settings
Account Set Up themes

Configuring Themes

Setting up and managing Themes in Podfather
configure pods video cover

Configure PODs

Set up and manage proof of delivery (POD) configuration

Depot & Fleet

Let's show you how to set up the physical building blocks of your operation - depots, vehicles types and vehicles.  In this section we'll walk you through how to se up your primary operational depots, set vehicle types and capacities, and how to manage your actual vehicles in the Podfather system.

add depot

Add a Depot

Adding Depots to your Podfather account
add vehicle type

Add a Vehicle Type

Setting up and managing Vehicle Types
add vehicle

Adding Vehicles

How to set up your Vehicles

User & System Codes

This section will take you through how to connect your team and standardise driver reporting from the road.  Topics include setting up back-office staff accounts, enabling driver mobile app logins, managing job cancellation codes and how to set up and manage item adjustment codes.

add user

Adding Users

Adding and managing system Users
add driver

Add Drivers

Adding and managing Drivers
cancel codes

Cancel Codes

Setting up and managing Cancel Codes
item adjustment codes

Item Adjustment Codes

How to set up and manage Item Adjustment Codes

Driver Handheld App

In this section we will walk you through our driver handheld app.  We'll show you how to set it up and log in, how to complete your pre-delivery vehicle inspection checks, how to manage your daily routes and electronic proof of delivery, and how to manage end of day checks and settings.

Getting started - setting up your app

Handheld App set up

How to set up the Podfather handheld app
pre delivery completing your vehicle check

Vehicle checks

How to complete a vehicle check on the Podfather app
your daily workflow, from schedule to completion

Daily workflows

Using the Podfather app, managing your daily work
beyond deliveries; last vehicle checks and settings

Beyond deliveries

Review completed vehicle checks & managing settings

Podswap Haulier Network

Podswap, is a transport management solution designed for logistics companies and hauliers that are working together.  It includes features such as job allocation, tracking, invoicing and proof of delivery (POD) management.  In this section we'll show you how to enable Podswap, connect with Service Providers, subcontract jobs and manage live tracking and digital Proof of Delivery.

enable podswap

Enabling Podswap (Originators)

How to set up Podswap; an overview for Originators
The handshake, connecting with service providers

Podswap - the Handshame

Connecting with Service Providers
How to assign jobs to service providers

Assigning jobs

How to assign jobs to a Service Provider
Live tracking and digital proof of delivery

Live tracking & digital POD

Podswap gives you real time visibility with out the need for check calls
podfather logo

Ready to start your journey?

We’d love to show you how we could help your business through improved logistics planning. Get in touch today and let’s talk about what challenges you are currently facing in your business and how we could help you to overcome them with smart, easy to use delivery management software that delivers real results.

Book a demo