What is a cookie?
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies.
They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with our services so we can make them better
A cookie often includes a randomly generated number which is stored on your device. Many cookies are automatically deleted after you finish using the website.
If you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit http://www.aboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact the functionality of our website.
If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
Different types of cookies
There are two types of cookie you may encounter when using this website:
- First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site. Website analytic providers such as Google Analytics set cookies to help accurately estimate the number of visitors to the website and volumes of usage.
- Third party cookies: these are cookies found in other companies’ internet tools which may be used to enhance a website, for example Facebook and Twitter have their own cookies, which are controlled by them. This website does not control the dissemination of these cookies. You should check the third-party websites for more information about these. To opt-out of third parties collecting any data regarding your interaction on our website, please refer to their websites for further information.
- _utma (2 years from set/update)
- _utmb (30 minutes from set up/update)
- _utmz (6 months from set up/update)
VISITOR_INFO1_LIVE (9 months)
use_hitbox (when user exits browser)
PREF (10 years)
HTML email files: If you receive the HTML-formatted version of a newsletter, your opening of the newsletter email is notified to us and saved. Your clicks on links in the newsletter are also saved. These and the open statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting.
Ready to start your journey?
We’d love to show you how we could help your business through improved logistics planning. Get in touch today and let’s talk about what challenges you are currently facing in your business and how we could help you to overcome them.