PODFather’s proof of delivery customer notifications features include:

ETA Notifications

Once you have produced your route plans you can get PODFather to send your customers automated email or SMS notifications (text charges apply) informing them when their delivery can be expected.

Branding & personalisation

All customer notifications can be branded with your logo and company colours.

On the day updates

On all notification emails there is an option for customers to proactively ‘track their order’ in real time.

POD emails

As soon as the job is complete the POD is emailed to the customer with delivery note attached, including any photos of the delivered goods.

The benefits of using PODFather customer notifications:

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Streamline customer communications & improve your overall customer experience.

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Keep customers informed: no one wants to wait around for a delivery if they don’t have to.

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Get immediate notification of delays and deal with any issues as soon as they occur.

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Be proactive, not reactive and watch your customer satisfaction scores soar.

Case Study: Wright Brothers

Wright Brothers, the quality-led seafood specialist, has introduced PODFather’s route planning, customer notification and electronic proof of delivery software to help plan and manage its wholesale and home delivery operations.  With vehicles making hundreds of deliveries every week to iconic chefs, hotels, restaurants and customer homes in the Greater London area, the Wright Brothers team needed a robust solution capable of getting premium products to the right place in the most time, cost and resource efficient manner.  Having received a positive recommendation from its Microsoft Dynamics 365 supplier, tecman, and seen the strength of the integration between the two systems, Wright Brothers selected PODFather as the home delivery management system of choice for its growing operation. Read the full Wright Brothers case study.

Our customers love the time slot notifications that PODFather enables us to send out. Premium seafood products need to be kept refrigerated so it’s great that our customers know when their delivery is expected so they can be there to accept it in person.

Wright Brothers van making a London Delivery
PODFather ETA notifications
PODFather customer ETA notifications

What our clients say

The real time visibility that PODFather gives us has some big customer service benefits. Not only can we now automatically notify customers of their ETA once our drivers have completed and logged their vehicle checks and are ready to leave the depot, we can provide real time status updates on the day, while our vehicles are out on the road. This ensures customers are kept informed and are ready to accept their delivery in a safe and timely manner.

Co-founder | Smith & Brock Ltd

Let us show you what we can do!

Are you interested in finding out more?  We’d love to have the opportunity to show you what the whole PODFather system can really do.  If you fill in the form below, one of our expert team will get back to you as soon as they can.  Alternatively give us a call on +44 (0) 131 553 0400.