Features

ETA notifications

Once you have produced your route plans you can get PODFather to send your customers automated email or SMS notifications (text charges apply) informing them when their delivery can be expected.

Branding & personalisation

All customer notifications can be branded with your logo and company colours.

On the day updates

On all notification emails there is an option for customers to proactively ‘track their order’ in real time.

POD emails

As soon as the job is complete the POD is emailed to the customer with delivery note attached, including any photos of the delivered goods.

The benefits of using PODFather customer notifications:

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Streamline customer communications & improve your overall customer experience.

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Keep customers informed: no one wants to wait around for a delivery if they don’t have to.

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Get immediate notification of delays and deal with any issues as soon as they occur.

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Be proactive, not reactive and watch your customer satisfaction scores soar.

What our clients say

The real time visibility that PODFather gives us has some big customer service benefits. Not only can we now automatically notify customers of their ETA once our drivers have completed and logged their vehicle checks and are ready to leave the depot, we can provide real time status updates on the day, while our vehicles are out on the road. This ensures customers are kept informed and are ready to accept their delivery in a safe and timely manner.

Co-founder | Smith & Brock Ltd

Get in touch

Are you interested in finding out more?  We’d love to have the opportunity to show you what the whole PODFather system can really do.  If you fill in the form below, one of our expert team will get back to you as soon as they can.  Alternatively give us a call on +44 (0) 131 553 0400.

Related solutions

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Route Planning & Optimisation

Ensure vehicle plans are cost effective, resource efficient and meet customer time window expectations.
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Driver App

Easy to use driver app that will run on most iOS or Android smartphones. Upload job notifications straight to drivers.
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Customer Portal

Use our portal to allow your customers to make job bookings, review requests and get live status and account updates.

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Vehicle Tracking

Monitor progress against the plan in real time using our iOS and Android app. Get real time updates about what’s happening out on the road.
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Reporting

Use our reporting options to review and refine business performance. Includes OTIF reports & dashboards.

View all solutions