Podfather launches new support portal for logistics system users
Podfather, the supplier of route planning and electronic proof of delivery software, has launched a new support portal for its logistics customers. The new portal provides in-depth training and user guides that cover all standard system features and functionality. The Podfather system delivers route optimisation, vehicle check, driver tracking, ePOD and reporting functionality in one easy to use cloud-based back-office system and driver app. Relied on by over 30,000 users every day, Podfather has been proven to help fleet operators eradicate paper tickets, reduce costs, improve efficiency, and slash time to invoice across a wide range of industry sectors.
“The launch of our new logistics customer portal is a big step forward in helping improve user experience across our growing client base,” adds Colin McCreadie, Managing Director at Podfather. “A smooth onboarding process and great customer support have always been cornerstones of our solution offering and now, with the launch of our new portal, we look forward to improving user experience by providing access to online help materials, and in-depth user guides that will help our customers get the most from Podfather system.”
Podfather, the Edinburgh based technology company, has been developing and delivering bespoke software solutions to the construction, logistics, healthcare, and field service sectors for over 21 years. Having taken the decision to productize its logistics industry offering Podfather launched it's out of the box solution in early 2020. The logistics product gives fleet operators a simple way to solve the complex problem of planning routes, gathering vehicle checks, tracking vehicles, and collecting electronic proof of delivery. The advanced, yet easy to use solution, consists of a cloud-based back-office system and a driver app which runs on the most basic of smart phones and is priced on a per driver per month basis with no upfront costs or additional support fees.
“In the last 18 months we have been able to help so many logistics operators cope with the ramifications of the COVID pandemic by improving route planning and execution processes,” adds McCreadie. “Our advanced, yet intuitive software that offers real results, and great customer support has made us the system of choice for companies looking for a route optimisation and ePOD solution.”
Podfather’s growing list of logistics system users features both large and small operators. In the last 18 months a host of new names – including Destiny Foods, Lea & Sandeman, Marrfish, Home Leisure Direct, IG Doors, Walls & Ceiling International, ODDBOX and Wright Brothers – have joined the list of companies who rely on Podfather every day to help optimise their distribution operations.
If you are a fleet operator looking to control costs and improve service across your distribution network, get in touch with Podfather today by calling tel: 0131 553 0400 or drop us an email at sales@podfather.com.
