Destiny Foods delivers desserts and patisserie products to leading UK groups and independent customers across the hotel, restaurant, pub, travel, and leisure sectors. With a fleet of 25 temperature-controlled vans offering a six day a week next day delivery service across the length and breadth of the UK, the Destiny Foods team saw the need to introduce a robust planning system to improve visibility and efficiency across its operation.
Podfather is now being rolled out across the UK-wide operation. Podfather is being used to plan delivery routes and issue ETA notifications to customers. Drivers have been issued with a smartphone which enables them to log vehicle check information and download delivery details using the Podfather app. Available for both Android and iOS devices the easy-to-use app also allows drivers to navigate between jobs, log delivery completion notifications and collect proof of delivery photos and signatures which are uploaded back to the transport office in real-time.
“With Podfather we will have a complete route planning and delivery management system which we can roll out across our entire operation,” comments Dean Croft, Head of UK Logistics at Destiny Foods. “The fact that Podfather offers so much functionality, in one easy-to-use cloud-based system, made it a very attractive proposition for us as it means we can roll it out swiftly across our depots, eradicate paper, and start reaping the benefit of improved planning practices in just a matter of weeks.”
“We are delighted to welcome Destiny Foods to the growing list of food service companies who are relying on Podfather to plan and manage their delivery operations,” adds Colin McCreadie, Managing Director at Podfather. “Podfather remains a highly customisable system but this implementation is a testament to the hard work our team has put into developing and delivering an out of the box solution that new customers can have up and running in a matter of days.”