Breedon supplies the construction industry with the essential materials needed to build the places where we live and work, play and in between. Having historically relied on paper tickets to track and monitor loads, Breedon identified that streamlining its ticketing process and removing paper would help achieve its corporate objective to improve business sustainability, delivery reliability and customer experience.
Having spent over two years planning and documenting how Podfather would add value to the business, Breedon saw the result of its many months of hard work when electronic ticket numbers ramped up rapidly in the first week of the system going live. “We knew this was a big project as we had multiple business divisions that we had to create a robust and scalable process for,” comments Peter Coyne, GB Project Lead - Continuous Improvement, at Breedon. “This was a business transformation project that involved the careful consideration of many different workflows. Taking the time to get it right really paid off and we could not be happier with the results that we are seeing at this stage.”
At present, more than 95% of jobs are processed electronically and the project team is now looking at how Podfather can work with them to optimise the ePOD functionality even further.
“This project’s success has been a testament to the dedication of both the Breedon and Podfather teams,” comments Rob Titley, Head of IT at Breedon Group. “By working collaboratively, we have delivered a fantastic result. To be able to ramp up our electronic ticket numbers in just a matter of weeks of the changeover shows how successful the entire team has been.”
“The Breedon project has seen us involved from the get-go in designing a solution that can work at a large scale,” adds Colin McCreadie, Podfather’s Managing Director. “I am incredibly proud of what we have achieved here. A fast ramp-up from the get-go proves just how good a solution we have delivered for Breedon, and we very much look forward to seeing how the project develops as we move into the next phase.”