PODFather’s customer portal features include:
Job booking
Allow your customers to book jobs through your website with our portal that can be fully branded and colour coded to look like an extension of your own site.
Jobs in progress
The PODFather portal shows your customers all jobs currently in progress, along with their current ETA and driver location.
POD archive
The customer portal POD archive allows your customers to download copies of historical PODs, helping to resolve queries and invoice disputes before they begin.
Portal access, free of charge
Our customer portal will show all job information, including items, date, reference, status – as standard. Portal access is made available to all our customers at no extra charge.
The benefits of using the PODFather customer portal:
Case Study: Select Transport
Select Transport, the Manchester-based transport specialist, is reaping the benefit of introducing PODFather’s electronic proof of delivery technology into its international operation. Operating a fleet of 25-vehicles, making a mix of regular and ad hoc deliveries to customers located both in the UK and overseas, Select Transport needed a solution it could rely on to maximise efficiency and increase visibility across its business. The PODFather solution was selected and is now used daily to manage job bookings, plan vehicle routes, track truck movements, communicate with customers and is delivering huge benefits through the automation of both pricing and invoicing processes. Read the full Select Transport case study.
With PODFather we have a one stop shop solution that does everything from assist with job booking and route optimisation through to managing customer communications and invoicing. It really is an impressive piece of software.
What our clients say
The people I’ve spoken to are pleased. Especially waste brokers because they’re able to answer enquiries from customers instantly now thanks to the Customer Portal. Drivers are happy because it’s easier and quicker, which allows them to do more jobs in a day, and thanks to things like route optimisation and live reports, they can stay one step ahead at all times.
Related solutions
Route Planning & Optimisation
Ensure vehicle plans are cost effective, resource efficient and meet customer time window expectations.
Driver App
Easy to use driver app that will run on most iOS or Android smartphones. Upload job notifications straight to drivers.
Vehicle Tracking
Monitor progress against the plan in real time using our iOS and Android app. Get real time updates about what’s happening out on the road.
Customer Notifications
Automatically send communications, via email, text or our online portal; keeping customer informed in real time.
ePOD
Streamline your proof of delivery process. Log & share job completion, scan barcodes, capture signatures, photographs & customer feedback in real time.
Let us show you what we can do!
Complete our request a demo form and our member of our team will get in touch to show you just want the PODFather system can do.