Overview – Last Mile Delivery Planning
We know how important it is to ensure your customers get a good last mile delivery experience. But how do you go about planning and optimising those all-important last mile delivery routes? Here we look at the features and benefits of PODFather’s last mile delivery planning software.
Advanced route planning & optimisation
PODFather’s last mile delivery planning solution is cloud-based and has been designed with ease of use in mind. Upload your last mile delivery jobs for planning, optimise your routes with the click of a button and release route plans to driver handhelds.
Customer ETA notifications
With PODFather’s last mile delivery planning software you can automatically issue your customers with accurate ETA notifications via email. Once your routes are plans, your vehicles checks have been completed and your vehicles are on their way your customers will get a notification, and a live tracking link, to monitor last mile delivery plan progress.
Last mile delivery tracking
You no longer need costly in-vehicle telematics with the PODFather last mile delivery planning system. Our driver app allows you to track exactly what is going on out in on the road. Any issues or delays are immediately highlighted and can be dealt with by your customers service teams.
Real time ePOD visibility
Your drivers will use the PODFather app to collect COVID compliant delivery confirmation. Drivers can capture photographs, log signatures, and register if delivery volumes are adjusted or cancelled, with our easy-to-use driver app.
Last mile delivery planning case study: The Home Delivery Service
Springfree Trampolines, sold and distributed throughout the UK by Ergo Ltd, is seeing the benefit of having PODFather in place to plan and manage last mile deliveries. With its nationwide delivery service fulfilled by outdoor living distribution specialists, The Home Delivery Service, Springfree Trampolines has been working to process a huge increase in customer orders this summer. The Home Delivery Service vehicles are delivering to customer homes nationwide, running on PODFather planned routes. Customers are now receiving PODFather generated ETAs which are fed through to the Springfree Trampoline team, via the PODFather customer portal. This gives both the transport operator – The Home Delivery Service, and the supplier – Springfree Trampolines, full visibility of every aspect of this UK-wide home delivery and installation operation.
“The Home Delivery Service has been delivering and installing Springfree Trampolines into homes nationwide for many years, but our processes historically relied on the generation of spreadsheets and paper tickets,” comments Paula Blake-Pead, Operations Excellence at Ergo Ltd. “Now that The Home Delivery Service uses PODFather we have so much more visibility of, and control over, how our products are being distributed and it’s had a huge impact on the service experience for our customers.”
With PODFather in place The Home Delivery Service is planning last mile delivery routes, collecting vehicle check information, tracking deliveries in real time, issuing customer ETA notifications and collecting electronic proof of delivery confirmations using the PODFather cloud-based back-office system and easy to use driver app. Read the full case study.
PODFather Last Mile Delivery Planning
Would you like to find out more about our last mile solutions? Check out these pages for more information.
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